FAQS

EVERYTHING YOU WANT TO KNOW ABOUT LIVING EARTH®

Below you’ll find answers to our most commonly asked Landscaping FAQs. If you don’t find the answer you are looking for, please contact us.

Delivery Information

Purchasing

Yes, our minimum for delivery is 4 cubic yards. Products cannot be combined to meet the minimum. However, we will soon offer that opportunity with select products.

Delivery costs vary by market. There is a flat rate for delivery within 20 miles of a Living Earth® location. We deliver beyond 20 miles but there is an additional per mile fee. Our pricing is based on current fuel costs. To determine price, add your products to the cart and proceed to the final checkout page. Add your full delivery address and the cart will calculate delivery. 

The delivery area is within 20 miles of your closest Living Earth® location. For deliveries outside the area, there’s an
additional fee ($5.25/mile). Contact your nearest Living Earth® location for more details.

Whether you call us, come by or order online, our delivery process is the same. Once booked, we’ll reach out to confirm delivery date. We suggest that you be present for delivery so you can advise on where you’d like product placed. There’s also a notes field on the checkout page provided for these details. We do not drive on lawns so the product(s) will likely be placed alongside your curb or driveway. Be sure to tell us about any possible obstructions that may limit access such as an alleyway, roundabout, overhead lines or narrow roadways. Larger trucks cannot enter some residential areas.

Living Earth® is strictly a green waste recycling and manufacturing company and, while we offer delivery, we do not install landscape product.

We may but this is often limited by overhead wires, tree branches and turning radius. When placing your order, let us know if you need your product delivered via alleyway so that, if possible, delivery plans can be made.

We require two days for turnaround time so plan ahead. During the spring rush, delivery dates may fill up. If you’d like a weekend delivery, be sure to plan further out – especially in March and April.

In many locations, we sell bagged products (usually 2 CF bags). Pallets are made up of many bags. For example, a pallet of Texas Hardwood Mulch is 60 bags. Bulk product is loose – no bags. When it is unloaded, you will need a wheelbarrow, shovel and a few friends to install it around your yard. Please contact your location for additional details.

You are welcome to visit any Living Earth® location to purchase product. Some of our locations are more accessible than others. To learn more, visit our locations pages. When you come in, we can share samples. Please call your nearest location if you have any questions.

Once ordered, your product should be ready at your location within two hours. Bring your receipt, identification and a vehicle large enough to accommodate your products. Upon arrival, park and check in with us. You can walk in or, where available, use the drive- or walk-up windows. We will help you load your vehicle. 

Area and weight are very different when it comes to hauling landscaping products. Area can be easier to determine than weight, which varies by vehicle. Check your vehicle driver’s manual and contact us about the weight and volume of the product(s) you are ordering. Sand and stone are a lot heavier than mulch!

Use our coverage calculator or give us a call. It is always better to order a bit more because soils tend to compact slightly after a few waterings.

Please contact Living Earth® and we’ll be happy to email you a price sheet or give you specific pricing based on your order.

We accept Mastercard, Visa, Discover, American Express and debit cards.

No. In order to protect your privacy online, we do not save credit card information. 

No. You can check out as a guest. However, by creating an account, you can save products and see your purchasing history.

Products

About Us

We recommend using a compost that typically blends feed stocks like manure, fruits, vegetables, soft-bodied flowers, plants, grass clippings and leaves to create a nicely balanced compost. On its own, manure doesn’t contain all the vital micronutrients that compost does. We do not recommend any use of biosolids (which is wastewater treatment sludge) – of which is not used in any Living Earth® composts. 

If you’d like to add the enriching values of a quality compost, we recommend adding a layer onto existing soils. Depending on your project and needs, this can be left on top to naturally integrate or carefully, gently blended into the root zone. The compost layer can be one to three inches. Use our coverage calculator to help determine the amount you need!

Do not plant directly into compost. Compost should be used as a high-quality fertilizer for soil, ensuring a successful garden. If you’re planting, use our Landscaper’s Mix (Texas) and Magic Mix (Tenn.) for plants, flowers and vegetables. Our Organic Compost is a component of both materials.

A product is organic if it is related to or derived from living matter. For example, Living Earth® compost is derived from once living matter such as leaves, grass clippings,
discarded plant material, fruit and vegetable discards and sawdust. We manage these materials through the natural process of decomposition, making a finished organic
compost that is certified with the U.S. Composting Council.

Mulch provides numerous benefits to landscape both from a visual and ecological standpoint. Mulching provides a layer that preserves moisture, reduces evaporation and conserves water.

 

As it keeps soil moist, mulch also moderates soil temperature, generally staying cooler in the summer and warmer in the winter. 

 

Furthermore, proper use of mulch prevents erosion of underlying soil. Mulch acts as a weed barrier by preventing weed seed from growing. Decomposition of mulch adds beneficial organic matter to the planting bed. And finally, mulch adds a beautiful, finished look to planting beds.

A finer textured mulch such as our Premium Fine Hardwood Mulch is a good choice in areas where smaller plants are placed.

 

There will be areas where coarser grades of mulch would be better, for example, around trees and under large shrubs. Texas Hardwood Mulch or Tennessee Hardwood Mulch is  good for these areas.

 

If you are using mulch by itself as a ground cover to prevent erosion and weeds, try 100% Aromatic Cedar Mulch (Texas) and Pine Bark Mulch (Texas and Tenn.) can be used.

We process tree trimmings, limbs and logs through a grinder using a large screen. The material is processed a second time through the grinder using a 2-inch screen, making smaller wood fibers, or fresh ground mulch.

 

This mulch enters a coloring system, where ultra-concentrated, environmentally-safe colorant is mixed with water and applied to the wood fibers.

 

Once complete, the colored mulch feeds out on a belt and is positioned into bulk piles. Some of the product is transported to our bagging facility, where it is packaged and sold in 2 cu. ft. bags.

The colorants we use are safe for people, pets and the planet. Independent lab studies have placed the colorant we used in the lowest and safest toxicity possible (category 4), which is the same level as sugar (and lower than levels of toxicity in baking soda and salt!).

This depends on the amount of sun and moisture mulch receives. Fluff your mulch with a leaf rake occasionally to extend the color of your mulch.

 

We recommend adding mulch at least 2x per year to protect your plants and soil, as mulch will naturally decompose over time.

While we cannot guarantee that your mulch will not float away, we can guide you to mulches such as hardwood and cedar that tend to stay in place better.

Yes. We strongly recommend a fertilizer regimen customized to your plants needs. Fertilization is very important to the growth of your plants, flowers or vegetables. Use a quality, slow-release fertilizer two to three times per year. How often and when you fertilize depends on type fertilizer used and your plants needs.

Compost is not generally considered to be a fertilizer. Compost provides organic matter, a broad range of nutrients and active biology – all important elements of a rich, healthy organic soil.

Our Premium Organic Compost proudly carries the USCC’s Seal of Testing Assurance (STA). We regularly submit samples to an approved third-party lab for tests. The compost must pass a rigorous set of guidelines to receive the STA endorsement.

 

When purchasing any compost, we recommend that you buy only compost with the STA seal as pictured.

This is the remains of a slime mold. Slime molds are identified by their pink, yellow or orange colors. As they dry up, they leave a white powdery residue. This is part of the natural decomposition process and though it can be unsightly, it is not harmful. You can usually fluff the mulch or just remove it altogether if you would like. Note: decomposed mulch can help with water retention of your soils.

Living Earth™ has a selection of soil mixes suitable to build a new flowerbed.  Landscapers use Mixed Soil with Compost in the Houston area and Pro-Bedding Mix in DFW. Both these blends combine high-grade compost with some sand or topsoil. These mixes have some weight to them so they can be used to make raised beds. They provide organic material that retains enough moisture and promote adequate drainage.

Living Earth™ blends special soil mixes. Our Acidic Plant Mix (formerly known as Azalea Soil) comes in bulk or bags. The plant mix is used as top-shelf soil amendment. Roses like a heavy, yet well-drained mix with plenty of organic content. Azaleas want a slightly acid mix suitable for their fine root systems. In Dallas / Fort Worth, Living Earth™ blends sphagnum peat into an acidic plant mix. In Houston, pine bark is added to both Rose Soil Mix and Acidic Plant Mix.

Absolutely not. Biosolids are sewage sludge, which is the remainder of all things flushed down our sewers, to include human waste, chemicals, drugs, cleaners, etc.

Raised beds are a great way of growing a wide range of
plants, and are particularly popular for growing fruit and vegetables. They are a good way of boosting drainage and can be used to introduce a different soil type to your garden. In the
summertime, the beds will have slightly different needs as the soil will dry out faster and require more watering.

Yes. Contact us to learn more.

Yes! We are happy to provide virtual tours, presentations or visit local schools to work with those interested in sustainable gardening. Please email customerservice@livingearth.net for more information.

Most of our locations recycle green waste (fee may apply). Give us a call and we’ll direct you to the closest facility.

We are are generally open Monday-Saturday,
except on major holidays. We are open all day during the week and, at most locations, till about lunch time on Saturdays. In Tennessee during the off-season, we aren’t open on Saturdays. For exact hours, please visit our locations pages.

We accept clean brush, leaves and grass and floral trimmings.

Info Request

If you have questions about a product or need industry-specific information, please complete this form and one of our customer representatives will contact you.